December 21 last year, a fed up and annoyed customer of telecom company Airtel, Mr Emmanuel Anene got tired of being disturbed by unsolicited messages on his line, so he sued the company.
Then, on November 2nd 2016, the Federal High Court, Maitama ruled in his favour and slammed a N5 million fine on Airtel for the violation of a customer’s right to privacy, this was in accordance with the Consumer Code of Practice Regulations, under the Nigerian Communications Act:
In his ruling, Justice Okeke, the presiding judge held that:
Now, note that the court records showed that the plaintiff’s (Mr. Anene) evidence of claims was served on the defendant (Airtel) and led evidence in the support of same.
According to the court:
What this means before you sue any of the telcos over those really annoying spam messages and calls, make sure you’ve exhausted every avenue of complaint.
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